Refund Policy For Krishna Designs

At Krishna Design and Boutique, we are committed to providing you with a seamless shopping experience and ensuring your satisfaction with every purchase. However, we understand that there may be instances where you may need to request a refund. Rest assured, we have a transparent and fair refund policy in place to address such situations.

Eligibility for Refund

Refunds may be requested under the following circumstances:

1. Product Defect or Damage: If you receive a defective or damaged product, you are eligible for a full refund or replacement, provided that you notify us within 7 days of receiving the item.
2. Order Cancellation: If you decide to cancel your order before it has been shipped, you are entitled to a full refund. Please note that orders cannot be canceled once they have been shipped.
3. Return of Unwanted Items: If you wish to return an item for reasons other than defect or damage, such as change of mind or incorrect size/color, you may be eligible for a refund, subject to certain conditions.

Refund Process

To request a refund, please follow these steps:

1. Contact Customer Service: Reach out to our customer service team at ⁠ychetna176@gmail.com
   or 9310206014 to initiate the refund process. Please provide your order number and details of the item(s) you wish to refund.
2. Return Authorization: Our team will review your refund request and provide you with a return authorization number (RMA), if applicable. This RMA number is essential for processing your refund.
3. Return the Item: Carefully package the item(s) you wish to return, ensuring that they are securely wrapped and protected. Include the original packaging, tags, and any accessories that were included with the product. Ship the return package to the address provided by our customer service team.
4. Refund Issuance: Once we receive and inspect the returned item(s), we will notify you of the status of your refund via email. If your refund is approved, the refund will be processed to the original method of payment used for the purchase. Please note that it may take some time for the refund to be reflected in your account, depending on the payment method and financial institution.

Refund Conditions

• Refunds will only be issued for eligible items that meet the criteria outlined in our refund policy.
• The returned item(s) must be unused, undamaged, and in their original packaging with all tags intact.
• Refunds may take up to 7 business days to process from the date of receiving the returned item(s).
• Shipping and handling charges are non-refundable, except in cases where the return is due to a defect or damage.

Contact Us

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer service team. We’re here to assist you and ensure that your shopping experience with Krishna Design and Boutique is a positive one.

Thank you for choosing Krishna Design and Boutique. We appreciate your trust and look forward to serving you again in the future.

Warm regards,
Krishna Design and Boutique