At Krishna Design and Boutique, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return policy to make your shopping experience worry-free.

Eligibility for Returns

You may request a return for eligible items within 7 days of receiving your order. To be eligible for a return, the item must be unused, undamaged, and in its original packaging with all tags attached. Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged.

Initiating a Return

To initiate a return, please contact our customer service team within the specified return period. You can reach us via email at [customer service email] or by phone at [customer service phone number]. Please provide your order number and details of the item(s) you wish to return. Our team will guide you through the return process and provide you with a return authorization number (RMA) if your return is approved.

Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure the safe and timely return of your item(s). Please ensure that the item is securely packaged to prevent damage during transit.

Refund Process

Once we receive your returned item and verify its condition, we will process your refund within 7 business days. Refunds will be issued to the original method of payment used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.

Exchanges

If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item. Exchanges are subject to availability.

Contact Us

If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Krishna Design and Boutique is nothing short of exceptional.

Thank you for choosing Krishna Design and Boutique. We appreciate your trust and look forward to serving you again in the future.

Warm regards,
Krishna Design and Boutique